Terms of Service

1. Agreement to Terms

By accessing and using Technowire's website and services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our virtual assistant services, business management solutions, content creation services, and related offerings ("Services").

If you do not agree to abide by the above, please do not use this service. We reserve the right to change these terms at any time by posting changes online. Your continued use after changes are posted constitutes acceptance of this agreement as modified.

2. Description of Services

Technowire provides comprehensive virtual assistant and business management services, including but not limited to:

• Administrative support and scheduling management
• Content creation and social media management
• Technical support and system integration
• Data analysis and business insights
• Client communication and customer relationship management
• Project management and operational oversight

Our services are designed to help businesses streamline operations, improve efficiency, and focus on core business activities while we handle administrative and technical tasks.

3. User Accounts and Registration

To access certain features of our Services, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information about yourself as prompted by our registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.

4. Service Level Agreements

We strive to provide reliable and consistent service delivery. Our standard service commitments include:

• Response time: Initial response within 4 business hours for standard requests
• Availability: Business hours coverage Monday through Friday, with emergency support available
• Quality standards: Professional communication and deliverables meeting agreed specifications
• Confidentiality: Strict adherence to non-disclosure agreements and privacy protocols

Specific service level agreements may vary based on your service package and will be detailed in your service contract.

5. Payment Terms and Billing

Payment terms depend on the specific services contracted. Standard terms include:

• Monthly retainer payments due in advance
• Project-based payments as outlined in project agreements
• Late payment fees may apply for overdue accounts
• All prices are subject to applicable taxes

We reserve the right to suspend or terminate services for accounts with overdue payments. Refunds are generally not provided for services already rendered, except as required by applicable law or as specified in individual service agreements.

6. Intellectual Property Rights

The content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, software, and design, are owned by Technowire and are protected by copyright, trademark, and other intellectual property laws.

Work products created specifically for clients during the provision of our services may be subject to different ownership arrangements as specified in individual service contracts. We retain rights to methodologies, processes, and general knowledge gained through service delivery.

7. Confidentiality and Data Protection

We understand that in providing virtual assistant and business management services, we may have access to confidential and proprietary information. We commit to:

• Maintaining strict confidentiality of all client information
• Implementing appropriate security measures to protect data
• Using client information solely for the purpose of providing agreed services
• Complying with applicable data protection laws and regulations
• Providing secure destruction of data upon contract termination when requested

8. Prohibited Uses

You may not use our Services for any unlawful purpose or to solicit others to perform unlawful acts. Prohibited uses include:

• Violating any local, state, national, or international law or regulation
• Infringing upon or violating intellectual property rights
• Harassing, abusing, insulting, harming, defaming, or intimidating others
• Transmitting or procuring sending of spam or unsolicited communications
• Attempting to interfere with, compromise, or disrupt our systems or security
• Using our services to compete directly with our business

9. Service Limitations and Modifications

We reserve the right to modify, suspend, or discontinue our Services at any time with reasonable notice. We may also impose limits on certain features or restrict access to parts of the service without notice or liability.

While we strive for continuous service availability, we do not guarantee that our Services will be available at all times or that they will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Technowire shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Services.

Our total liability for any claims arising out of or relating to these Terms or the Services shall not exceed the amount paid by you to Technowire in the twelve months preceding the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Technowire and its officers, directors, employees, and agents from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your use of the Services, violation of these Terms, or infringement of any intellectual property or other right of any person or entity.

12. Termination

Either party may terminate service agreements with appropriate notice as specified in individual contracts. We may immediately terminate or suspend your access to our Services without prior notice for breach of these Terms or for any other reason at our sole discretion.

Upon termination, your right to use the Services will cease immediately, and we may delete your account and related data in accordance with our data retention policies.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Technowire is incorporated, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Contact Information

Questions about the Terms of Service should be sent to us at:

Email: legal@technowire.org
Phone: +1 (555) TECH-WIRE

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.